Biman Bangladesh Airlines Reviews

Biman Bangladesh Airlines has an overall rating of 3.6 based on 72 reviews. Customer feedback on Biman Bangladesh Airlines is mixed: Biman Bangladesh Airlines reviewers highlight positive aspects like affordable fares, friendly staff, comfortable seating and good in-flight meals, which strongly appeal to budget-conscious travelers and those seeking regional connectivity. However, Biman Bangladesh Airlines is often criticized for its limited flight options, inconsistent customer service, delays and outdated aircraft.

3.6/5.0

72 reviews

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All Biman Bangladesh Airlines Reviews (72)
William_alderson75
May 14, 2026
"My flight with Biman was good…"
My flight with Biman was good mostly because the timing worked out well. Boarding felt a little slow at first, which made me think we’d be delayed, but somehow we still left almost on time and landed when we were supposed to. I wouldn’t say everything was great, but at the same time I don’t really have much to complain about. For me, avoiding a long delay matters more than the small stuff. It wasn’t amazing, but it was also kind of exactly what I needed. I’d probably fly with them again if the schedule stays this reliable.
Michael_schmidt88
May 05, 2026
"Clean cabin made a good impression"
From what I remember, the cabin was really clean when I got on the plane. The seats and tray table looked like they’d been wiped down, and even the floor was tidy. It made the whole flight feel a lot more comfortable.
YEAGER
April 30, 2026
"Stressful connection, okay flight"
I had a frustrating transit with Biman. The connection info wasn’t clear at all, and different staff members kept giving me different answers. I thought it was going to be fine—actually, no, it got really stressful when the gate changed late and I nearly missed my next flight. The flight itself was okay, but the whole connection process felt messy and unnecessarily stressful.
hello_gino531
April 24, 2026
"Easy Ticket Purchase"
I got my ticket easily and didn’t run into any real issues. The whole process was simple enough, which I appreciated.
beatricegentry9527
April 09, 2026
"Flight got cancelled last minute"
My flight got cancelled with barely any warning and it was such a mess.. support took forever to get back to me, so I ended up having to rebook everything myself. Super stressful and there really wasn’t much clear info along the way
alphonse_Mccracken05
April 06, 2026
"Pretty happy with the loyalty program"
I joined their loyalty program last year it’s been handy. My miles showed up after my Dhaka to London flight without me having to chase anyone, which was a nice suprise. Redeeming points wasn’t too hard either, just took a bit of clicking around to figure it out. I used points for extra baggage once and that helped alot. So far, I’m happy with it.
Diane_lewis81
March 29, 2026
"Pretty Frustrating Visit"
The staff seemed confused, and the line moved really slowly. It just felt disorganized, which made the whole experience more frustrating than it needed to be
david-Boyce
March 20, 2026
"Decent app, but needs to be more reliable"
I’ve used the Biman app a few times now, mostly when I’m checking flights or booking trips to visit family. When it actually loads properly, it does the job and the basic info is easy enough to find. But there have been a few times where it froze on me or randomly logged me out, which is frustrating, especially when I’m trying to sort out travel plans quickly. It’s not a terrible app, but I really hope they make it more stable
arnoldo-Nicholson
March 03, 2026
"Late change notice and a lot of runaround"
My flight with Biman got changed, and the notice came way too late. I only found out because I happened to check my email, which felt a bit off. No clear call, no proper update, nothing that made me feel like they were actually trying to inform passengers. Trying to sort it out was exhausting. Customer service kept telling me to wait or contact some other office, and every person seemed to give a different answer. After a while, I started wondering if anyone actually knew what was going on or if they were just passing me around to avoid dealing with it. The flight itself was fine in the end, but the way they handled the schedule change was messy and stressful. Not the worst experience ever, but it definitely made me uneasy and I wouldn’t trust their communication much next time
MORRISSEY
February 26, 2026
"Pretty smooth boarding experience !"
I flew with Biman recently the boarding was easy and quick . The staff were helpful and kept things moving without much confusion at the gate . They called people by rows, so it felt organized and not chaotic like some flights can be . I got to my seat without standing around too long . Overall, it was simple, stress free, and I was happy with it .
johnna1993
February 23, 2026
"Cabin crew were great they handled…"
Cabin crew were great they handled everything really well and made the whole flight feel easy
john-Wilford
February 20, 2026
"Baggage took forever and arrived damaged"
I flew with Biman the flight itself was fine, nothing amazing, but no major complaints there. The problem started after we landed, because the baggage took nearly 50 minutes to show up and nobody really gave any clear update, which was frustrating.

When my bag finally came out, one of the wheels was broken and the zipper side was dirty, like it had been dragged around. I went to the counter, but the staff didn’t seem too concerned, which made it even more annoying. Not the worst trip I’ve ever had, but the baggage handling was definitely the “bad part” of the experience
hello_charles485
January 29, 2026
"I used biman-airlines to look up…"
I used biman-airlines to look up flights, and yeah, it was okay overall. The main pages loaded fine, but the design does feel a little old and not really that smooth. Searching for flights wasn’t too hard, but some parts felt slower than I expected, and I had to click around a bit just to find the details I needed. It gets the basic job done, but the site could be clearer and better on mobile. Not bad, just kind of average for me
jamesrolle5836
January 24, 2026
"Refund came through quick"
I got my refund in about a few days, which was faster than I expected. Happy with how smooth it was.
RitaMcgary
January 18, 2026
"There just didn’t seem to be many…"
There just didn’t seem to be many options available, at least from what I could tell. I was hoping for a bit more variety.
hazel1974
January 16, 2026
"I had a question about my booking and…"
I had a question about my booking and customer service got back to me faster than I expected. It wasn’t perfect, but they helped me get everything sorted without much hassle. Overall, the process was easy and I appreciated how smoothly it all went.
Arnold_gary85
December 26, 2025
"For me, the food was fine but nothing..."
For me, the food was fine but nothing really stood out. I did like the rice, but the chicken was a bit too dry for my taste. Overall, it wasn’t a bad meal, just not anything special on my flight...
darren_Gonzales04
December 17, 2025
"A Bit Pricey for the Experience"
After taking the ride, I felt like the fare was higher than it should’ve been for what I got. The experience was okay, but based on the service and value, I expected it to feel more worth the price...
MCLAREN
December 09, 2025
"I booked my ticket on biman-airlines.com and…"
I booked my ticket on biman-airlines.com and the payment process was smooth. My card went through on the first try and I got the confirmation really quickly. The only thing I’d say is the website could feel a little more modern or polished in a few spots, but overall it was much easier than I expected and I’d use it again
hello_james539
December 04, 2025
"Felt Safe Flying with Biman"
I flew with Biman recently, i felt safe the whole time. People can say what they want, but the plane looked fine to me, the crew stayed calm, and the landing was smooth. Was the service perfect? No, not really. But in terms of safety, I didn’t have any issues at all

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