Biman Bangladesh Airlines Reviews

I'm trying to book a flight the NY discount code is doesn't work when I check out. It has been applied.

I was travelling with Biman from Kolkata to Dhaka Bangladesh where I was making a connecting flight to Dubai with Emirates. I was unable to check-in online with Emirates as the journey started with Biman from Kolkata, so I was really unsure how to check in and get the boarding pass for my emirates flight.

The Biman staff at the baggage check-in in Kolkata airport went to great lengths to make sure I was in safe hands, helping me through immigrations, and had a staff member waiting for me at the gate who explained that they had notified the staff in Dhaka where I could collect my tickets at the transit desk.

Similarly the Biman staff in Bangladesh were great, very reassuring and retrieved the tickets for me when I presented at the desk.

Besides the availability of tickets, I think overall services are improving. I got good service from the crew.

Most rubbish and froud experience scam bag airline standard economy class tickets coat to Bangladesh £1,100 compare to sky scanner same distances to Bangladesh cost £450.00 lol. I don't use this scammer airline almost 20 years now.. prefer sky scanner.....

Great service from crew but the seats are defective and should not be sold. My wife flew business class and her seat was not operational (could not be moved up down or to any positions). The crew checked the defects log and found that this was already notified to management weeks ago and as such the seat should not have been allocated in the first place. But I guess £1800 comes before brand image for Biman Management. Raised a complaint and will update this page if I get anything back (not hopeful). Can't wait for British Airways to start operating the direct route again!

This website has some bugs that is needed to be solved. It does not accept payments done directly through visa/master-card, it says, "Error and try again"

I flew out with my wife and child with Biman Bangladesh Airlines on the 10/04/22 (Dep:18:20) and during check-in in outbound (terminal 3) I had an issue regarding some of my documents & visa papers. (I didn’t have the correct documents etc ready for when I would land in sylhet) and the Biman staff there in terminal 3 Heathrow were very helpful. One of the Biman airline workers a man by the name of Sunan Chowdhury was very helpful and went out of his way to assist me. Even the manager/s there that moment were very helpful. All the staff that day just made things easy for me and my family. They are a good team.

Very angry, I booked a flight only cause they fly direct from sylhet to Manchster
On the 8/05/22 my mum was meant to fly from Bangladesh (keep in mind she doesn’t speak English or know how to use a smart phone) when I booked the ticket I gave my number and email address
She get to sylhet airport and gets told the flight left a day early and apparently they message all the passengers. So I challenged one of the officers in sylhet airport then he goes to me we only get in touch with passengers, so I said how do you no The number I provided it’s not the passengers number and guess what,! a lier does what they’re good at cuts me off, it’s a very disgusting behaviour, biman charges more than other airlines and yet they treat the customers like that. Now my mum has to wait 2 days before she can fly so what was the point of booking the ticket on specific date if they are going to change the date with out even notifying the customer. And then lie about it, I never use biman and I will never use them it’s a waste money on a bulshit airline. And I will advise to who ever thinks of doing it aswell, it’s a airline who will put you in a situation rather than help you out of one. You don’t need that headache trust me

The experience travelling to with this airline was okay aside from the fact that the journey was prolonged by over 2 hours, but the experience back on with airline was absolutely disgusting the crew were very dismissive, also one of the other passengers essentially threatened a baby but the crew and their management took his side as "he felt threatened" becuase the family of the baby were not having it as they should so they gave them some type of a warning and put the guy in business class. Whilst this was going on the same crew were also having another altercation with another mother and her baby, these two incidents speak volumes about the type of people they hire and how they train them. For people working on hospitatility it is purely disgusting -I would rate this less if I could.

I decided to book my mother a ticket to Sylhet. Unfortunately, I put the wrong dates on the form and purchased the wrong date.

Ali was impeccable in his service and when I called him to resolve it, he did it immediately.

Extremely happy with the service provided from Biman. :-)

This is the worst airline ever, the counter staff are scum, they lie to you and sell you a tickets then charged me £100 extra for extra luggage which was supposed to be included. We asked to have the names and details to make a formal complaint against the staff working to which they declined and said Bangladesh airline staff doesn't provide names of staff for complaints. The plane was disgusting and smells like wee.

Terrible!
Staff have little patience, and worse they lie.
Paid for a baby cot for 4month old. Asked stewardess for cot, she said the cots in the cargo hold, and cannot be accessed now.
Spoke to a co-pilot, who got the cot out of luggage rack in the cabin & set it up in 2 minutes.
The entire experience from checking in to use of Dhaka Airport is a nightmare - with fear for one's & one's families safety.

Very Poor Customer Service in London Office! Even enquiring for Business Class ticket and talking to a representative. seems like they are doing you a favour. Disappointing!!!!

i have used the Biman Airline recently for some flights between Dhaka and Chittagon. I was surprised by the very good service.

All aunties are government job holders all are 40+ my complain not for that. Last time they didn't excuse 1KG extra baggage. They charged 50USD for that .than I was requested for water she said "this not time for water you will get we give" with no smile, angry mode always. than my co- passenger offer me his water.